May 27 2008
Sales Managers: Beware of The Latest Generation of Quack Sales Gurus
If I only had enough time or energy to dispel the latest and greatest myths to pop-up in the sales game!
I just happened upon another canard: If your prospect is well qualified, you can be an utter idiot at selling and still make a living.
I have a dog in my yard, a Bearded Collie to be exact, who gets very hungry and if I starve him long enough I think hell eat shoe leather.
Its obvious that if someone has a strong enough or urgent enough need, hell sell himself.
We call those prospects walk-ins. They, effectively speaking, come to you.
If youre in a maturing or competitive business, there arent that many lay downs, to find.
Anyway, this bit of errant wisdom is just another addition to the burgeoning literature of QUACK SALES PRACTICES, or shall I say, malpractices. Espousers of this drivel should be sued for malpractice!
We can add to this list one of my distinguished professors, someone who is the most quoted sage in management literature, the late Peter F. Drucker. He proclaimed:
If you do a good enough job of marketing, selling becomes unnecessary.
This is simply a more intelligent, but also wrong way of saying sell only to the qualified, to the ravenously hungry, to prospects that will close themselves.
Baloney!
Drucker got many things right, but this piece of bull was WAY off the mark.
Dont buy it!
Best-selling author of 12 books and more than 850 articles, Dr. Gary S. Goodman is considered "The Gold Standard"--the foremost expert in sales development, customer service, and telephone effectiveness. Top-rated as a speaker, seminar leader, and consultant, his clients extend across the globe and the organizational spectrum, from the Fortune 1000 to small businesses. He can be reached at: gary@customersatisfaction.com.
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